Engineering Design and System Integration
Our Scientists, Engineers, Technologists and Designers have more than 200 years of combined experience in the following industries:
- Power Generation (Thermal, Fossil Fuel, Hydroelectric and Nuclear (CANDU))
- Power Transmission and Distribution
- Mining (Underground and Open pit)
- Process Plants
- Pulp and Paper
- Oil and gas
- Energy Storage Systems
- Marine and Offshore
24/7 Technical Support
Get technical support for your products and systems. Skilled Spar Power Service Engineers are available 24/7, all day, every day.
Spar Power systems provide industry-leading performance, reliability and safety, and our technical specialists support our clients. Our on-duty service engineers are trained to remotely assess a failure situation, respond with technical support, perform root-cause analysis and provide advice on incident mitigation. All in accordance with the agreed SLA standards.
When an incident arises, a service ticket is initiated, and each ticket is assigned a unique reference number for tracking. If onsite technical support is required to restore equipment performance, a Spar Engineer will be dispatched within a predefined, agreed time frame.
Resolve potential service issues before they happen.
Our skilled service engineers are available when you need them, but proactively addressing potential technical issues before they occur is ideal. Spar Power’s information database allows us to continuously monitor system performance remotely. It provides valuable insights and actionable reports to help you optimize system use, schedule predictive maintenance and avoid unintended wear-and-tear.
Spar’s Life Cycle Program provides state-of-health reports and performance improvement recommendations tailored specifically to your system. Spar also offers solutions throughout the system lifecycle to support longevity, including software updates, component replacements, system upgrades, and more.
Training
Spar Power offers a range of Product and system user training options.
To ensure the effective operation and maintenance of our products and systems, Spar offers training programs for operators, technicians and maintenance personnel. Train your team on operation, safety procedures, troubleshooting, system warnings and alarms, best practices, and more.
Well-trained crew, officers, engineers and Technical Superintendents are more skilled in operating and proactive in maintaining products and systems. Optimized operation and proper maintenance support improved efficiency and performance over the lifetime of the products and systems.
Virtual, In Person and Custom Options
Training sessions can be conducted remotely or in person. Host a hands-on, in-person session at your office, at Spar facilities or at another location. In addition to the topics listed below, custom courses can be tailored to your needs. Contact us to learn more.
Spare Parts
Regular maintenance is key to ensuring the performance and operational safety of your products and systems. Having spare parts available when you need them is also key to avoiding downtime due to repairs.
Combining continuous monitoring through the database with proactive maintenance planning is important to optimize system function. Equally important are sourcing quality spare parts from an original equipment manufacturer and ensuring that maintenance is performed by the factory-trained personnel.
Replacement parts for your Products and system
Delivered with each Spar system, a list of recommended replacement parts is provided. Find spare part inventory lists for your equipment and request spares through our 24/7 support channel.
It is advisable to store key replacement parts on site to reduce the downtime
